In this case, you should contact the support firstname.lastname@example.org stating the order number, article type, and name of the buyer. Attach a photo of this defect in the email. Once our quality manager has checked that there is a manufacturing defect or damage during delivery, you will be offered to return the defective item, providing the tracking number and a photo of the parcel label. We will take care of the shipping costs. There are two options - we will provide you with the same impeccable quality item. If a defect is insignificant (e.g., a stain) and you want to keep the goods to yourself, you will be given a 30% discount on this item.
In this case, you should contact the support email@example.com stating the order number and the type of article, saying in which size you would like to exchange the article. Then you should send this article back. In this case, shipping costs will not be reimbursed; you will be responsible for all shipping costs. After receiving the goods, we will deliver the goods of the desired size to you.
In this case, you should contact the support firstname.lastname@example.org stating your chest / waist / hips, and they will help you to determine the correct size. You can also determine your size yourself using our size chart. On the website, there is a link next to each article, and you can call up the table with one click.